Organisations today operate in environments defined by volatility, complexity, hybrid work, and rising employee expectations. Effectiveness now depends on how work is experienced — how seamlessly people collaborate, decide, access information, and execute.

This intensive programme equips leaders with a proven EX framework - from diagnosis to pilot - built on a learning-by-doing philosophy to systematically assess and elevate employee experience — translating organisational intent into measurable performance outcomes.

Built on a learning-by-doing philosophy, every module is supported by a dedicated tool or canvas participants can apply immediately.
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The first cohort of this programme brought together senior leaders from organisations spanning BFSI, pharma, technology, social impact and professional services, like Michael & Susan Dell Foundation, HSBC, Wells Fargo, Google, GAP Inc, Texas Instruments, Mindsprint, Biological E, BluePine Energy, TCG, Zyeta, Ryan, QualiZeal Tech, Ratio and others.

Day 1 – Mandatory

• 09:30 – Arrival
• 10:00 – Welcome & Framing
• 10:25 – Systems Thinking Immersion
• 12:00 – Tool 1: Experience Lens
• 13:00 – Structured Lunch
• 14:00 – Tool 3: Friction Mapper
• 15:00 – Simulation
• 16:30 – Synthesis
• 17:15 – Free Time
• 19:00 – EX Hall of Shame
• 19:30 – Dinner

Day 2 – Optional

• 08:00 – Breakfast
• 09:00 – Campus Walk: EX Audit
• 09:50 – Insight Wall
• 10:20 – Tools 5+6: Design Deep Dive
• 12:30 – Lunch
• 13:30 – Tool 7: 30-Day Pilot Blueprint
• 14:20 – Tool 8: Measurement & Feedback
• 15:00 – Forward Letter
• 15:20 – Closing

• 10 Practical tools & canvases
• Designing immersive employee experiences
• Diagnosing organisational effectiveness
• Structured intervention strategies
• Completion Certificate from IIT Hyderabad

• Senior & mid-level leaders
• HR, OD, L&D professionals
• Consultants & workplace strategists
• Corporate real estate leaders
• Faculty & postgraduate students

• "The collective aspiration to transform the workplace into a magnet rather than a mandate."
— Amarjeet Singh, Executive Director, Wells Fargo
• "Employees can leave organisations with a great culture if they do not feel valued."
— Saji Mark, Director, People Group, Ryan
• "10 practical tools — every concept directly translatable into actionable strategies."
— Raviteja Mupparaju, Milestone Technologies
• "This programme builds a solid framework — resist the urge to see management science as an employer's discipline."
— Venka Reddy, Chief People Officer, QualiZeal · Ex-HR Head, Infosys
• "Some learning experiences don't just give you frameworks — they change how you see collaborative opportunities."
— Biplab Basu, Tech Ops & Security, Michael & Susan Dell Foundation